FAQ

What payment methods do you accept?
We accept Visa Credit, MasterCard, Visa Debit, Switch/Maestro, Visa Electron and Solo. We also accept payment through Paypal, these options will be presented to you at the checkout.

Do you allow School / College / University / Government Body accounts?
We accept all of these accounts on the usual 30 day net basis.

Are your products covered by a guarantee?
Yes, all of our ink toners are covered by our 12 months 100% Guarantee. So you have peace of mind when purchasing from Balance.

Do I have to order over the Internet?
No, you can talk to a real person who will be pleased to provide advice as well as take your order for you over the telephone.
To contact us by phone please call free on 0800 046 3653 during office hours (9.00am – 5pm Monday to Friday)

What does OEM mean?
OEM means ‘Original Equipment Manufacturer’ which means a cartridge manufactured by the same company as the printer.

What is a compatible inkjet cartridge?
Compatible cartridges are non-OEM new cartridges. Compatible printer inkjet cartridges are manufactured by a third party factory to the OEM (Original Equipment Manufacture) specifications. Each printer cartridge is carefully researched, manufactured and tested. They are a way of saving a lot of money as they are much cheaper than originals and remanufactured.

What is a remanufactured cartridge?
A remanufactured ink cartridge is a recylced original cartridge. These recycled cartridges are then remanufactured and refilled. Remanufactured Cartridges are cheaper and often contain a lot more ink than the originals. They are much cheaper than originals and cost a little more than compatibles.

Why should I buy a compatible cartridge?
Why not? The main reason is because it saves you lots of money! Also as a remanufactured cartridge has been recycled it reduces the amount of waste going to landfill.

Will I Get the Same Number of Printed Pages From a Compatible Ink Inkjet Cartridge as an Original Cartridge?
You will get at least the same number of printed pages from compatible Inkjet cartridges as you will get from an OEM Inkjet cartridge. Customers are reporting many, many more pages of print per cartridge over their OEM Inkjet cartridges.

Comments are closed.